The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Poughkeepsie, NY | 181 |
| New York City, NY | 146 |
| Brooklyn, NY | 139 |
| Washington, D.C., DC | 122 |
| Charlotte, NC | 118 |
| Philadelphia, PA | 110 |
| Chicago, IL | 104 |
| Atlanta, GA | 84 |
| Houston, TX | 83 |
| Seattle, WA | 82 |
| Phoenix, AZ | 81 |
| Augusta, GA | 74 |
| Minneapolis, MN | 74 |
| Los Angeles, CA | 68 |
| Pittsburgh, PA | 63 |
| Dallas, TX | 54 |
| Beacon, NY | 49 |
| Queens, NY | 43 |
| Newburgh, NY | 42 |
| Denver, CO | 40 |
| Buffalo, NY | 39 |
| Staten Island, NY | 39 |
| Wappingers Falls, NY | 34 |
| Baltimore, MD | 33 |
| Austin, TX | 32 |
| Newport, RI | 32 |
| Savannah, GA | 31 |
| Santa Barbara, CA | 30 |
| Orlando, FL | 30 |
| Boston, MA | 30 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
Brian Webb (@brianwebb2427) reported @TeamJuJu @Verizon @FortniteGame Stop playing games and come up with ways not to be down 28-0 to the browns in a playoff game at home...
- David Weihe (@davidweihe) reported
@VZWSupport There's only one cell tower that services my area. Lately I'm dropping calls and data is slow or unusable. I rely on my VZ cell data to supplement my very limited home DSL internet. Is there a way to open a ticket to have someone take a look at my cell tower?
- BIG SALMON (@BigRuSantana) reported
Just spoke to a Verizon rep cause they were charging 570 for my next bill and she was real af .. no fancy customer service phrases shorty sounded like she just rolled out of bed but she fixed the problem and told me to be easy Lmaoo I respect it tho !
- IG: GRANDBEAUTYCO (@foreverallise) reported
AT&T so damn *** !!!!! I need Verizon
- Kim (@raconteursaurus) reported
@VerizonSupport Not yet! I’m trying to figure out if the current router I have will work with service (I know V prefers I rent). I’m planning on switching to Fios from my current provider.
- bc (@BlakeCarr1) reported
@VerizonSupport how many times must I contact Verizon support before someone helps me?!!!! It has been over a month and still no resolution to my problem. No 5G! 4G slower than old iPhone. We will call you tomorrow with a resolution! Nope... We will send you new SIM cards! Nope..
- amgoth2000 (@amgoth2000) reported
Well @VZWSupport finally called (not the people on twitter lol) yeah they fibbed, shockers I know. The lady couldn't help, nothing she could do she said, she will call again Wed. and try "again". Why not talk to a supervisor and figure out what is wrong???? #verizonsucks #verizon
- Frederick Das (@dangerrdas) reported
@BlakeCarr1 @VerizonSupport Fellow Verizon customer here. I have been extremely disappointed with them since getting my iPhone 12 Pro
- Amber (@AmberAPowers) reported
@ravenscimaven If you have verizon they have an online service for that. I forgot the link but you can Google "send a text message verizon" and figure it out.
- UGARGBYTRTL (@rugbyturtle) reported
@VZWSupport The issue seems to be with tower/signal/etc in Southern Pines, NC. Connection in Southern Pines NC & surrounding areas has been an issue since 2019.
- Blurry (@Im_Blurry) reported
On today’s episode of I’m an idiot, I tried to return my Comcast internet router (the internet box according to my sister) at Verizon.
- James Cobb (@NYCjamescobb) reported
Customer service for EVERY phone/cable/internet service is abysmal but @Verizon really takes it to another level.
- Julia Ries (@namesjules) reported
County has called them 2x but goes right to v-mail. They try to call back, can't get thru. Removed spam setting, Verizon confirmed settings correct. Huge glitch preventing people w Apple phones from confirming appts. Please fix + provide an update - parents need vaccine 2/4!
- ric (@SweetzJr) reported
**** @Verizon told me 1 thing in the store now this
- PM Newman (@mrpmnewman28) reported
@___l___j___ FYI, Verizon wireless is offering 6 month free subscription for Discovery+. you can cancel at any time no charge before trial ends. If you keep it the charge is added to your Verizon Bill. Must sign up thru Verizon wireless though.
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